Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very annoying when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are techniques to find what’s causing the problem and possibly resolve the issue on your own. While challenging repairs are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting ideas to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

It can be really annoying when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are ways to find what’s causing the problem and possibly resolve the issue on your own. While elaborate repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting ideas to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before calling a professional HVAC company to diagnose and correct concerns with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Look at the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the correct position. At times, a tripped breaker can keep the heat pump from functioning properly. 
  • Assess airflow and filters: Poor airflow caused by clogged filters, blocked vents or other obstructions can result in inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could reduce airflow.
  • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for debris, dirt or leaves that might be hindering airflow. Remove any debris that might have an adverse impact on the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump problems can be easily solved by homeowners, sometimes it’s a good idea to reach out to a professional for assistance. One example is, if you have questions about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical training, such as improper refrigerant levels or problems with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it fixed by an experienced Expert like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting strategies and your heat pump is still stuck in heat mode, call one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue accurately and quickly make the required repairs. We have many years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For reliable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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